Shipping & Delivery Policy

At Bismillah Halal Food, we know how important it is to receive your groceries on time and in perfect condition. That’s why we work hard to ensure a smooth and reliable shipping and delivery process for all our customers.

Delivery Areas & Timeframes

We currently deliver across Malta and strive to get your order to you as quickly as possible. Our standard delivery time is [X] business days, depending on your location and order volume. You’ll receive an update once your order is on the way!

Delivery Charges

✅ Free delivery for orders above [€X]
✅ A small delivery fee of [€X] applies to orders below this amount
✅ Express delivery may be available for an additional charge (contact us for details)

Order Processing & Cut-Off Time

• Orders placed before [X time] will be processed the same day.

• Orders placed after the cut-off time will be processed the next business day.

• We do not process deliveries on [mention non-working days, if any].

Receiving Your Order

To ensure a smooth delivery:
✔ Please provide an accurate address and contact number.
✔ Someone must be available to receive the order at the given time.
✔ If you miss a delivery, we’ll contact you to reschedule (extra charges may apply for re-delivery).

Freshness & Quality Guarantee

We take extra care to ensure your groceries, especially fresh halal meat, dairy, and produce, arrive in the best condition. If you receive an item that isn’t up to standard, let us know within [X] hours, and we’ll make it right.

Questions or Special Requests?

Need a specific delivery time or have special instructions? We’re happy to help! Just reach out to us at [your contact details], and we’ll do our best to accommodate your needs.

Thank you for shopping with Bismillah Halal Food—we’re here to serve you with fresh, high-quality halal products, delivered with care.